Privacy Policy

Effective Date: June 17, 2026
Company: Astra Marketing (“Astra Marketing,” “we,” “us,” “our”)
Website: https://astramarketing.net

1. Scope

This Privacy Policy explains how Astra Marketing collects, uses, stores, protects, and shares information when you visit our website, submit a form, request information, schedule a consultation, communicate with us, or use our services.

2. Information We Collect

2.1 Information you provide to us

We may collect information that you choose to provide, including:

• Full name
• Email address
• Phone number
• Company or business name
• Website URL or business information
• Service interests, project details, questions, notes, files, or messages you submit
• Appointment, consultation, billing, and customer service information
• Communication preferences, including whether you opt in or opt out of SMS/text messages

2.2 SMS opt-in and communication records

If you consent to receive text messages from us, we may collect and keep records related to that consent, including:

• Your phone number
• The date, time, and method of opt-in
• The form, page, conversation, or source where consent was provided
• Your SMS preferences, message history, and opt-out requests

2.3 Information collected automatically

When you use our website, we may automatically collect:

• IP address
• Device type, browser type, operating system, and general technical information
• Approximate location derived from IP address
• Pages viewed, links clicked, form interactions, referring pages, and exit pages
• Cookie identifiers, analytics signals, advertising identifiers, and conversion tracking information

3. How We Use Information

We may use the information we collect to:

• Respond to your inquiries and requests
• Schedule consultations, calls, appointments, or follow-ups
• Provide services, customer support, account updates, and project communication
• Send transactional messages, service updates, reminders, confirmations, and requested information
• Send marketing communications when permitted, including email or SMS messages if you have opted in
• Process payments, invoices, or business records when applicable
• Improve our website, advertising, lead forms, campaigns, services, and customer experience
• Measure ad performance, website traffic, conversions, call activity, and campaign effectiveness
• Protect our business, prevent fraud, enforce our terms, and comply with legal obligations

4. How We Share Information

We may share personal information only as needed to operate our business, including with:

• Service providers that help with website hosting, CRM, email, SMS delivery, phone systems, scheduling, payment processing, analytics, advertising, and customer communication.
• Advertising and analytics partners to measure website usage, ad performance, conversions, and campaign effectiveness.
• Business or operational partners when needed to provide requested services or support.
• Legal, safety, or compliance recipients if required to comply with law, respond to lawful requests, enforce agreements, or protect rights, property, and safety.

5. SMS/Text Message Opt-In Details

5.1 How you opt in

You may opt in to receive text messages from Astra Marketing by submitting a website form, checking an SMS consent box where available, providing your phone number during a call or conversation, texting us first, or otherwise giving us permission to contact you by text.

5.2 Types of SMS messages we may send

If you opt in, we may send text messages related to:

• Appointment confirmations, reminders, and scheduling updates
• Follow-ups related to your inquiry or requested services
• Customer service and account communication
• Project, consultation, or service updates
• Marketing messages, offers, promotions, or business updates, if permitted and based on your consent

5.3 SMS terms

• Message frequency varies.
• Message and data rates may apply.
• Opt out anytime: reply STOP to unsubscribe from SMS messages.
• Help: reply HELP or contact us using the contact information below.
• Consent is not a condition of purchase. You do not have to agree to receive marketing text messages to buy services from us.

5.4 SMS opt-out handling

After you reply STOP, we may send one final confirmation message and then stop sending further SMS messages unless you opt in again. You may also contact us directly to update your phone number, change your communication preferences, or request removal from our contact lists.

6. Cookies, Analytics, Advertising & Call Tracking

We use cookies and similar technologies to operate the website, understand usage, personalize or improve content, and measure marketing performance. Tools we may use include:

• Google Analytics (GA4) for site analytics and usage measurement
• Google Ads for advertising, conversion tracking, and remarketing
• Call tracking tools to measure phone call performance and campaign effectiveness
• CRM, form, and automation tools to manage inquiries and customer communication

6.1 Cookie controls

• You can control cookies through your browser settings, including blocking or deleting cookies.
• You can disable third-party cookies in many browsers.
• If you disable cookies, some website features may not work properly.

7. Data Security Practices

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Using reputable website, CRM, communication, and hosting providers
• Restricting access to personal information to people and vendors who need it for business purposes
• Using account access controls, passwords, and permission-based systems where available
• Using secure systems for storing and transmitting information where reasonably available
• Reviewing and limiting vendor access to information where practical

No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we take reasonable steps to protect your information.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, complying with legal obligations, and keeping opt-in/opt-out records.

9. Your Choices & Privacy Rights

You can contact us to request that we:

• Provide access to personal information we have about you
• Correct or update inaccurate information
• Delete your information, subject to legal, operational, and recordkeeping requirements
• Update your phone number, email address, or communication preferences
• Opt you out of marketing communications

9.1 How to unsubscribe or opt out

• SMS: reply STOP to any text message.
• Email: use the unsubscribe link in marketing emails when available, or contact us directly.
• Cookies: adjust your browser settings to block or delete cookies.

10. Third-Party Links

Our website may link to third-party websites, platforms, scheduling tools, payment tools, social media pages, or other services. We are not responsible for the privacy practices or content of those third parties. Review their policies before providing information.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we collected information from a child under 13, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new Effective Date.

13. Contact Us

Astra Marketing
2230 George C Marshall Dr, APT 729
Falls Church, VA 22043, United States
Phone: 617-388-0657
Email: [email protected]

© Astra Marketing. All rights reserved.