Terms of Service
1. Agreement to These Terms
By using our website, submitting a form, requesting an estimate, scheduling a call, or communicating with Astra Marketing, you agree to these Terms of Service. If you do not agree, do not use our website or services.
2. Services
Astra Marketing provides marketing, lead generation, appointment coordination, customer communication, and related business services. We may communicate with customers, leads, vendors, and business contacts by phone, email, website forms, and text message.
3. Communications
When you provide your contact information, you authorize us to contact you about your inquiry, requested services, appointments, estimates, project updates, follow-ups, customer support, and related business matters. Communications may be made by phone, email, text message, or other reasonable methods.
4. SMS/Text Messaging Terms
By providing your mobile number and opting in to receive text messages from Astra Marketing, you agree to receive SMS/text messages from us. These messages may include appointment reminders, estimate follow-ups, service updates, project coordination, customer support messages, account or billing notifications, review requests, and promotional or marketing messages related to our services.
- Message frequency varies based on your interactions with us.
- Consent is not a condition of purchase.
- Message and data rates may apply.
- Messages may be sent using automated technology or manual sending systems.
5. Opt-Out Instructions
You may opt out of SMS/text messages at any time by replying STOP to any text message from us.
After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed.
After that, you will no longer receive SMS/text messages from us unless you opt in again.
For help, reply HELP or contact us using the support information below.
6. Message and Data Rates
Message and data rates may apply to any SMS/text messages sent or received. Your mobile carrier may charge fees depending on your wireless plan. Astra Marketing is not responsible for carrier charges.
7. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. SMS delivery depends on your mobile carrier, network availability, device settings, and other factors outside our control.
8. Age Restriction
You must be at least 18 years old to use our services, submit information through our website, or opt in to our SMS/text messaging program. By using our website or opting in to SMS/text messages, you confirm that you are 18 years of age or older.
9. Privacy Policy
Your use of our website and communications with us are also governed by our Privacy Policy. Please review it here: https://astramarketing.net/privacy-policy.
10. Website Use
You agree not to use our website to:
- Submit false, misleading, or unauthorized information
- Interfere with the website’s operation or security
- Attempt to access systems, data, or accounts without permission
- Use the website for unlawful, abusive, or fraudulent purposes
11. No Guarantees
We make reasonable efforts to keep our website and communications accurate, available, and secure, but we do not guarantee that the website will always be error-free, uninterrupted, or fully up to date.
12. Limitation of Liability
To the fullest extent permitted by law, Astra Marketing is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or communications, including SMS/text messaging.
13. Changes to These Terms
We may update these Terms of Service from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of our website or services after changes are posted means you accept the updated terms.
14. Contact Us
Astra Marketing
2230 George C Marshall Dr, APT 729
Falls Church, VA 22043, United States
Phone: 617-388-0657
Email: [email protected]
© Astra Marketing. All rights reserved.